Flaming ICM Embroidered Beanie

At ICM, we aim to provide you with exceptional products and service. If you're not completely satisfied, here's what you need to know about returns and refunds:

Returns

• You have 30 days from the purchase date to return an item.
• The item must be unused and in its original condition and packaging.
• Keep your receipt or proof of purchase handy.
• You are responsible for return shipping unless it's our error.

Refunds

• We process refunds within 7-10 business days.
• Refunds go back to your original payment method.

Exchanges

Contact us if you receive a damaged or defective item for an exchange.

Shipping Policy

At ICM, we offer convenient and reliable shipping. Here's what you need to know:

Order Processing

• Orders typically process within 1-2 business days.

Shipping Methods

• We offer domestic shipping with rates displayed during checkout.

Shipping Times

• Estimated delivery times vary by location.

Shipping Fees

• Shipping costs are based on weight, dimensions, and destination.

Lost or Stolen Packages

• We're not responsible for lost or stolen packages after delivery.

Address Information

• Ensure your shipping address is accurate to avoid delivery issues.

Contact Us

Questions? Contact our team through our Contact Us Page or at bgatewood@innovativechangemakers.com.